About us
Our Story
Founded in 2015, MiauVita began as a small passion project by a group of pet enthusiasts who believed that every pet deserves premium care products. What started as a local pet store has now blossomed into a trusted international e-commerce platform serving pet parents across the globe.
Over the years, we've carefully curated our product selection to include only the highest quality items in feeding, grooming, training and all aspects of pet care. Our journey has been guided by one simple principle: Pets First.
Our Mission & Values
Quality Assurance
Every product in our catalog undergoes rigorous testing to meet our strict quality standards. We partner only with reputable manufacturers who share our commitment to pet wellness.
Education First
We believe informed pet parents make the best decisions. Our team creates comprehensive buying guides and care resources to help you choose the right products for your pet's unique needs.
Sustainable Practices
From eco-friendly packaging to supporting ethical suppliers, we're committed to reducing our environmental pawprint while delivering exceptional products.
Our Team Culture
At MiauVita, we're more than just employees - we're pet parents, animal rescuers, and welfare advocates. Our diverse team includes:
- Certified pet nutritionists who review our food selections
- Professional groomers who test our grooming tools
- Veterinary consultants who advise on health-related products
- Animal behaviorists who help select training aids
This expertise allows us to provide unparalleled product recommendations and customer support.
Our Service Commitment
We stand behind every product with:
- 120-Day Satisfaction Guarantee - If you or your pet aren't completely satisfied, we'll make it right
- Free Expert Consultations - Get personalized recommendations from our pet care specialists
- Fast & Responsible Shipping - Climate-controlled transport for sensitive items and same-day dispatch
- Transparent Sourcing - Full disclosure about product origins and manufacturing processes
Looking Ahead
As we grow, we remain committed to our founding values while innovating to serve pets better. Upcoming initiatives include expanding our rescue organization partnerships, developing our own line of sustainable pet products, and creating more educational content to help pets live their healthiest, happiest lives.
Thank you for being part of the MiauVita family. We're honored to play a role in your pet care journey.